Blocked Drain FAQs for Illawong

A plumber looks at the blockage on-site and talks you through one fixed price before touching anything. You approve it or you don't, and looking costs nothing either way.

Booking through the website instead of calling takes $50 off your job total. It sits on top of the price you're shown and approve before any work starts.

Yes. A plumber comes out, inspects the drain and gives you a number, and that costs nothing whether you go ahead or not.

No. $0 call-out fee applies to every visit, from a slow laundry drain to a full CCTV run through the sewer line.

Everything running from your boundary shaft up to the house is on your title, and that's the part we clear. Sewage surfacing out on the street with more than one house affected usually means a Sydney Water mains fault instead.

A lifetime labour warranty on the work itself. If it's not right, we come back. No questions, no cost.

Yes, even the ones labelled flushable. They don't break down the way toilet paper does, so they snag on joints and roots until the line chokes.

It's the dome-capped fitting near ground level outside the house, there to let sewage escape safely outdoors rather than back up inside. If it's bubbling or overflowing, the line past it is blocked.

A licensed plumber talks it through with you, then we head your way. On-site, you'll have a fixed price signed off before we touch the drain.

Yes, every day of the year including weekends and public holidays. Whoever picks up (02) 9072 0710 at 3am is a plumber, not a recording.

Fill in the contact form with a quick description of the blockage. A plumber calls back to confirm a time, and booking this way is where the $50 online offer applies.

On-site in 30 minutes, guaranteed, from the moment you call. Blocked drains don't wait for business hours, so neither do we.

Constantly. Illawong sits on bushland ridges between two rivers, the Georges and the Woronora, and mature roots find their way into older sewer joints more than almost anything else we're called for. Homes from the suburb's original 1970s wave carry sections of clay drainage that crack easily once roots start pushing in.

Illawong first, plus Bangor, Menai, Jannali, Sutherland and Kirrawee close by. Just outside that ring, call and ask anyway. Suburb pages: Bangor · Menai · Jannali · Sutherland · Kirrawee

This is our regular run, not a spot we drove past once. We know the walking tracks through Illawong Nature Reserve and the quieter loop at Bill Wakeham Reserve as well as the streets themselves, and the river foreshore gets busy with boats and picnics the moment the warmer months hit.

Yes, alongside the standalone family homes that make up most of Illawong. Shared lines take more care to trace, and we'll loop in the strata manager before touching common property.